LowKey Timer Support

Questions, problems, or ideas? Email lowkey@eyelidsup.com.

My timer or alarm didn't go off

LowKey Timer needs permission to use alarms. Open the Settings app, find LowKey Timer, and make sure Alarms is turned on.

How do I make a timer vibrate only?

When setting up a timer or alarm, tap When Timer Ends (or When Alarm Goes Off) and choose Vibrate Only.

Can I get a reminder with no sound or vibration?

Yes. Under When Timer Ends (or When Alarm Goes Off), choose Banner Only. You'll get a silent notification when time is up. Banner Only timers don't show a countdown on the lock screen, and Banner Only alarms can't snooze.

How do I change a timer that's already running?

Tap the timer's name. You can change its name and its sound, and it keeps counting down from where it was. To change the time, tap a timer in Recents instead.

My timer says Done but I didn't hear it

If another alarm or timer, from LowKey Timer or another app, goes off at the same moment, iPhone shows only one alert at a time. The other one either waits or ends quietly, and its card shows Done. Tap Stop on the card to clear it.

Some sounds are much louder than others

The gentle sounds start soft and build up. The Bold sounds (Beep, Sweep, Trill, Klaxon) are loud from the start, for when you need to be sure you hear them.

How does the free trial work?

Everything is free for 7 days. The trial doesn't renew or charge you. After that, a one-time purchase unlocks the app for good. There's no subscription. Timers and alarms you've already set keep working either way.

I bought the unlock but the app doesn't show it

Open Settings in the app (the gear at the top right) and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy it.